Effective Date: January 1, 2025
1. Introduction
Global Max Pay LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, postal address, and other contact information you provide.
- Financial Information: Bank details, tax information, and payment details necessary for payroll processing.
- Professional Information: Employment status, contractor details, and business information.
- Technical Data: IP address, browser type, operating system, and website usage information.
3. How We Use Your Information
We use the information we collect to:
- Process payroll and contractor payments
- Provide compliance and tax services
- Communicate with you about our services
- Respond to your inquiries and support requests
- Improve our website and services
- Comply with legal obligations and HMRC requirements
- Send you marketing communications (with your consent)
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing necessary to fulfill our contractual obligations
- Legal Obligation: Compliance with HMRC, tax, and employment laws
- Legitimate Interest: Providing and improving our services
- Consent: Marketing communications and optional services
5. Data Sharing and Disclosure
We may share your information with:
- HMRC and Tax Authorities: As required by law for tax and compliance purposes
- Banks and Payment Processors: To process payments and transactions
- Professional Advisors: Accountants, auditors, and legal advisors
- Recruitment Agencies: With your consent, for employment-related purposes
- Service Providers: Third-party vendors who assist in our operations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Financial and tax records are retained for at least 6 years as required by HMRC.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing communications
9. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for website functionality.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Effective Date" at the top of this policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: info@globalmaxpay.co.uk
- Phone: +44 7775 930 550
- Address: 69 The Fairway, Northolt, UB5 4SN
13. Complaints
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.